The location structure
PestScope arranges everything under a customer in a tree. This keeps even a large chain with hundreds of branches manageable, and lets you view reports and figures per region, district, or cluster instead of only per individual location.
The levels
Section titled “The levels”The structure has a customer with up to four levels below it:
Customer → Region → District → Cluster → Location
- Customer — the organisation or individual you have an agreement with. The top level.
- Region — a geographic or organisational part of the customer, for example “North”.
- District — a subdivision within a region.
- Cluster — a group of locations that belong together.
- Location — the place where the work happens: a branch, building, or site. Floor plans, registration points, and visits attach here.
Not every level is required
Section titled “Not every level is required”You don’t have to use every level. A large chain often uses the full range, while a small customer keeps it to a customer with just a few locations directly below it. When you add a node you choose the Type yourself, so you build the structure as deep as you need.
What belongs where
Section titled “What belongs where”You record contacts at the level they belong to — usually the location, but it may be higher (region, district, or cluster). Floor plans, registration points, visits, and the dossier belong to the location, the place where the pest control actually happens.